Shipping Policy

At ISLA Wellness, every order is handcrafted with care and shipped from Arizona.

Processing Time

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. 

Free standard shipping is available on qualifying orders when offered.

Delivery Times

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days (when available)

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.

Incorrect Shipping Information

Please verify your shipping address before placing your order. ISLA Wellness is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete shipping address provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date at info@wellnessbyisla.com. We'll work with the shipping carrier to help resolve the issue as quickly as possible.

International Shipping

At this time, ISLA Wellness ships within the United States only.

Questions?

If you have any questions about your shipment, please contact us at:

Email: info@islaconfections.com

Website: https://wellnessbyisla.com